The happiest and healthiest version of you
Support, exactly when and how you need it. From everyday tasks to overnight care, we handle the details so you can focus on living well. Our approach is entirely tailored, helping you stay healthy, independent and comfortably at home. Delivered by an experienced team, Willow Concierge Care offers a caring, seamless and responsive service that adapts to you.
Willow Concierge Care is here to help make life run a little smoother
What you can expect
Personalised care
Getting to know you is where we start. Your needs, your preferences, and what matters most to you. Our first meeting helps us make sure we are the right fit to support you in the best way possible.
Expertise
Expect honest, kind and calm professionals. Good people you’ll genuinely feel comfortable having in your home.
Real time updates
If you wish, loved ones can stay informed through our app, with visit notes and timely updates.
Consistency
At Willow Concierge Care, you will be supported by a small, dedicated team of concierges, carers and/or nurses. They coordinate closely and alternate visits to maintain familiarity, continuity, and peace of mind.
The little things
We are deeply attentive to the small things: unspoken cues, preferences, and the nuances that make everything feel truly personal.
Compliant team
All staff meet legal, insurance, compliance and police check requirements.
Our Leadership Team
Mathilda
Clinical Lead
Bachelor of Nursing, Registered Nurse (AHPRA)Mathilda works directly with clients and the care team to provide safe, personalised, high-quality care every day. She brings experience across aged care, rehabilitation, general medicine, post-operative care and spinal care, with particular expertise in wound management, vital signs monitoring, and health planning for older adults.
A lifelong Boroondara local, Mathilda is deeply connected to the community and has a passion for volunteer work and sports. Fully registered and insured with the Nursing Board of Australia and ANMF, she holds Working with Children clearances, police checks, BLS certification, and a range of specialist training.
Oliver oversees the concierge services with a blend of professionalism, empathy, and care. With a psychology degree and completing social work degree, he has hands on experience supporting people in the community and brings a deep understanding to every interaction.
His approach is calm, respectful, and genuinely people focused. He is committed to making daily life easier, more dignified, and more personal for clients and families, ensuring support feels thoughtful, reliable, and human. Born and raised in Boroondara, Oliver is very connected to the local community.
Concierge Services
Oliver
Bachelor of Psychology 
Care Manager
Katrina
Bachelor of Nursing and mental health studies