Terms and conditions

Privacy notice

This Privacy Notice explains how Willow Concierge Care Pty Ltd collects, uses and protects your personal information in accordance with the Australian Privacy Act 1988 (Cth).

What we collect

We may collect:

  • Your name, phone number and email address

  • Home address and emergency contact details

  • Information relevant to providing home care services

  • Website enquiry information

How we use your information

We use your information to:

  • Respond to enquiries

  • Provide home care services

  • Manage bookings and communication

  • Meet legal and regulatory obligations

Sharing information

We only share information where necessary to provide services, comply with the law, or with your consent.

Storage and security

We take reasonable steps to keep your personal information secure.

Access and corrections

You may request access to or correction of your personal information by contacting us.

Contact

For privacy enquiries, please contact:

Privacy Officer

hello@willowcc.com.au
0433 882 814

Terms and conditions

Welcome to the website of Willow Concierge Care Pty Ltd.

By using this website, you agree to the following terms.

Website information

The information on this website is general in nature and may change without notice. We aim to keep information accurate and up to date but do not guarantee completeness or accuracy.

Use of website

You agree to use this website lawfully and not misuse, interfere with or attempt to access restricted areas of the website.

Services

Any home care services provided are subject to separate service agreements and assessments where required.

Intellectual property

All website content, including text, logos and images, remains the property of [Your Business Name] unless otherwise stated.

Liability

To the extent permitted by law, we are not liable for any loss or damage arising from the use of this website or reliance on its information.

Links

This website may contain links to third-party websites. We are not responsible for their content or privacy practices.

Governing law

These terms are governed by the laws of Victoria, Australia.