Concierge Services

Practical support to make life easier and more organised

Frequently Asked Questions

Willow is a locally operated at-home nursing and care service dedicated to supporting individuals in the comfort of their own homes. Our goal has always been to make our clients the happiest and healthiest version of themselves
No. At this point we do not provide home care package services (including support at home program), only private services.
Every person’s care needs are unique and depend on many factors such as time and type of care but a rough estimate is as follows:
- Personal care $85 an hr
- Concierge care $85 an hr
- Nursing Care $150 an hr
To provide an accurate and personalised quote, we prefer to discuss your situation in person or over the phone. This allows us to tailor a care plan that truly meets your needs and ensures we deliver the right support for you.
If you have any other questions, our friendly team is always here to help. Please don’t hesitate to contact us for more information or to arrange a consultation.
Email: hellowillow@cc.com.au
Ph: 0433 882 814

Services can typically begin within a week. Once we’ve developed a care plan tailored to your needs and completed the necessary paperwork, our team will be ready to support you at home.
We prioritise continuity of care so you can build trusting relationships with familiar faces. Typically, a dedicated team of two to three carers or nurses supports each client, and we will always notify you of any changes.
Available exclusively in Boroondara and Stonnington to provide personalised, local care.
Absolutely. We are pleased to support clients living in residential aged care facilities by offering additional one-on-one nursing and personal care.